Your privacy is important to IndiaMLS, so we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. In addition to this Privacy Policy, we provide data and privacy information imbedded in our products for certain features that ask to use your personal information. You can review this information before enabling these features, in Settings related to those features.

Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information


Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with IndiaMLS or an IndiaMLS affiliated company. IndiaMLS and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in some cases we may not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information IndiaMLS may collect and how we may use it:


What personal information we collect


How we use your personal information


We may process your personal information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which IndiaMLS is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by IndiaMLS or a third party to whom it may be necessary to disclose information.


Collection and Use of Non-Personal Information


We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:


If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.


Cookies and Other Technologies


IndiaMLS’ websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Ads that are delivered by IndiaMLS’ advertising platform may appear on the IndiaMLS mobile App or desktop MLS solution. If you do not wish to receive ads targeted to your interests from IndiaMLS' advertising platform, you can choose to enable Limit Ad Tracking, which will opt your IndiaMLS ID out of receiving such ads regardless of what device you are using.

IndiaMLS and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with IndiaMLS more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit IndiaMLS. Knowing someone using software or mobile App helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system, and provide you with better customer service.

If you want to disable cookies, you can do so in the preferences section of your computer or phone’s browser. Simply locate the Privacy or Security section and select “Block Cookies” to manage your preferences. Please note that some features of the IndiaMLS application may not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. IndiaMLS may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the IndiaMLS website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.


Disclosure to Third Party Vendors


At present, IndiaMLS does not share your information with third party vendors, however, this policy can change in the future. If a material changes to this clause is made to Privacy Policy, a notice will be posted on our website along with the updated Privacy Policy. In the event of a change to policy, IndiaMLS will only share personal information to provide or improve our products, services and advertising; personal information will not be shared with third parties for their marketing purposes.


Others


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside India − for IndiaMLS to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.


Protection of Personal Information


IndiaMLS takes the security of your personal information very seriously. When your personal data is stored by IndiaMLS, we use computer systems with limited access housed in facilities using physical security measures. All cloud based data is stored in encrypted form including when we utilize third-party storage.

When you use some IndiaMLS products, services, or applications or post on an IndiaMLS forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.


Integrity and Retention of Personal Information


IndiaMLS makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods, we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.


Access to Personal Information


You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your IndiaMLS account page. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if IndiaMLS is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous / vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. Online tools for the exercise of access, correction, or deletion requests are available on a regional basis by signing in to the Privacy Page at IndiaMLS.com.


Children


Children under the age of 18 are not permitted to create their own IndiaMLS IDs. If we learn that we have collected the personal information of a child under 18, we will take steps to delete the information as soon as possible.


Location-Based Services


To provide location-based services on IndiaMLS products, IndiaMLS and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your IndiaMLS computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by IndiaMLS and our partners and licensees to provide and improve location-based products and services. For example, your device may access your geographic location to display properties matching your or your client’s requirements within a specific radius to your physical location. You have the ability to opt out to the location services features.


Third Party Sites and Services


IndiaMLS websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


International Users


IndiaMLS abides by the Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. To learn more about the APEC Certification and Dispute Resolution, please click on the TRUSTe seal.


Our Companywide Commitment to Your Privacy


To make sure your personal information is secure, we communicate our privacy and security guidelines to IndiaMLS employees and strictly enforce privacy safeguards within the company.


Privacy Questions


If you have any questions or concerns about IndiaMLS’ Privacy Policy or data processing, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant IndiaMLS Support number listed on our website or send an email to support@IndiaMLS.com.

When a privacy question or question about personal information received in response to an access / download request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

IndiaMLS may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.